Originall Parts

Last updated: 28 October 2026

1. Introduction

Welcome to Originall Parts.

Originall Parts is an online platform for searching, selecting and purchasing automotive spare parts.

This website, https://www.originall.parts, is owned by AXIO Enterprises Limited, with its registered business address provided as:

Unit 225-11, 2/F, Mega Cube, 8 Wang Kwong Road, Kowloon Bay, Hong Kong.

In this Privacy Policy, “Originall Parts”, “we”, “us” and “our” refer to AXIO Enterprises Limited in its capacity as the website operator.

We respect your privacy and are committed to handling personal information responsibly.

This Privacy Policy explains what personal data we collect, why we use it, with whom it may be shared, how it is protected and what rights you may have.

It applies when you visit our website, register an account, search for automotive parts, place orders or communicate with us.

2. Personal Information We Collect

Depending on how you use our services, we may collect the following information.

Contact information

• Full name

• Email address

• Telephone number

• Billing and delivery addresses

• Company name and business contact information, where applicable

Account information

• Account registration details

• Login credentials stored in a protected form

• Language and account preferences

• Account activity and order history

Order information

• Selected automotive parts and product codes

• Orders, invoices and transaction references

• Payment status and billing information

• Shipping and delivery details

• Returns, warranty requests and support correspondence

Technical information

• IP address

• Browser and device information

• Website access information

• Cookies and similar technologies, where applicable

We seek to collect information that is relevant and necessary for the services we provide.

3. How We Use Personal Information

Personal information may be processed for the following purposes:

• Registering and managing customer accounts

• Processing product enquiries and orders

• Providing information about automotive spare parts

• Confirming prices and availability

• Organizing payment and delivery

• Communicating order status

• Providing customer support

• Handling returns, warranty requests and complaints

• Maintaining website functionality and security

• Preventing unauthorized access and fraudulent activity

• Complying with applicable legal and accounting requirements

Where permitted by law, we may also use information to improve our services and communicate relevant offers.

Marketing communications requiring consent will be sent only when the necessary consent has been obtained.

4. Legal Basis for Processing

We process personal information in accordance with applicable data protection laws, including the Hong Kong Personal Data (Privacy) Ordinance and, where applicable, the European Union General Data Protection Regulation (GDPR).

Where the GDPR applies, relevant legal bases may include:

• Performance of a contract: processing orders, maintaining customer accounts and providing requested services.

• Legal obligations: maintaining required business, accounting and transaction records.

• Legitimate interests: protecting our systems, preventing fraud and maintaining reliable services, subject to applicable safeguards.

• Consent: where required for optional cookies, marketing or other specific processing activities.

We will process personal data only where an appropriate legal basis or other applicable legal permission exists.

5. Sharing Personal Information

Personal information may be shared with third parties where necessary to provide our services or comply with legal obligations.

Such recipients may include:

• Logistics and delivery providers

• Payment service providers and banks

• Website hosting and IT service providers

• Customer support and communication service providers

• Professional advisers and competent authorities where required by law

We seek to limit any disclosure to the information necessary for its intended purpose.

Where a service provider processes personal data on our behalf, appropriate contractual and security measures will be applied as required by applicable law.

We do not authorize service providers to use personal data for unrelated purposes.

6. International Data Transfers

Originall Parts serves customers across different markets.

Providing our services may involve the transfer of personal information between countries or regions, including transfers associated with order fulfillment, payments, technical infrastructure or customer support.

Where applicable law requires additional safeguards for international transfers, we will implement the relevant measures.

For transfers subject to the GDPR, such safeguards may include applicable adequacy decisions or approved contractual mechanisms.

Customers may contact us for additional information about international data transfers relevant to their personal information.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functions and improve the customer experience.

Cookies are small files stored on a device when visiting a website.

Depending on the website's configuration, cookies may be used for:

• Maintaining user sessions

• Remembering language preferences

• Supporting shopping cart functions

• Protecting account access

• Measuring website performance and usage

Where required by applicable law, non-essential cookies will be used only after the necessary consent has been obtained.

Users can control cookies through browser settings and, where provided, the website's cookie preferences.

Disabling certain cookies may limit website functionality.

8. Personal Data Retention

We retain personal information only for as long as necessary for the purposes for which it was collected or as required by applicable law.

Retention periods may differ depending on the type of information and the relevant legal or business requirements.

For example, different periods may apply to customer account information, transaction records, customer support correspondence and technical logs.

When information is no longer required, it will be securely deleted or anonymized in accordance with applicable requirements.

[Before publication: add the verified retention periods or specific retention criteria used by AXIO Enterprises Limited.]

9. Information Security

We are committed to protecting personal information against unauthorized access, loss, alteration, disclosure or misuse.

Appropriate technical and organizational safeguards are applied according to the nature of the information and relevant security risks.

Access to personal data should be limited to authorized personnel and service providers who require it for legitimate business purposes.

Although we take reasonable precautions, no method of electronic transmission or storage can guarantee absolute security.

10. Your Privacy Rights

Depending on applicable law, individuals may have rights relating to their personal information, including:

• Requesting access to personal data

• Requesting correction of inaccurate information

• Requesting deletion of personal data where applicable

• Requesting restriction of processing

• Objecting to certain processing activities

• Requesting data portability where applicable

• Withdrawing consent where processing is based on consent

• Submitting complaints to the relevant data protection authority

These rights may be subject to applicable legal conditions and exceptions.

To submit a request, please contact us using the information in Section 14.

We may request information reasonably necessary to verify the identity of the person making a request.

11. Children's Privacy

Originall Parts is intended for individuals and businesses legally permitted to purchase goods and enter into commercial transactions.

We do not intentionally solicit personal information from children where parental or guardian authorization is legally required.

If you believe that personal information relating to a child has been provided without the necessary authorization, please contact us.

We will review the matter and take appropriate action in accordance with applicable law.

12. Third-Party Websites

Our website may contain links to websites operated by third parties, including suppliers, delivery providers or other service providers.

We are not responsible for the privacy practices of independently operated third-party websites.

We recommend reviewing their privacy policies before submitting personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, data processing practices or applicable legal requirements.

The revised version will be published on this page with an updated revision date.

Where required by law, we will provide additional notice or obtain consent before implementing relevant changes.

14. Contact Information

For questions about this Privacy Policy, personal information or privacy-related requests, please contact:

AXIO Enterprises Limited

Website: https://www.originall.parts

Address:

Unit 225-11, 2/F, Mega Cube,
8 Wang Kwong Road,
Kowloon Bay, Hong Kong

Email: originalparts@163.com

Please include sufficient information in your request to help us identify and respond to your enquiry.